GDPR PRIVACY POLICY - 30th August 2020

 

Honeymoon is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  • You use our website (Honeymoon)

  • You place an order (by phone or in person)

  • You make a booking/enquiries (by phone or in person) 

  • Someone is interested in working with us.

 

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via phone or post.

By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Photographic data of individuals taken by us at our venue.

Ensure you understand this policy in its entirety and take your time to read it.

 

Who are we?

Honeymoon is a restaurant/entertainment venue based in Tonbridge.

Our registered address is: 2-4 Barden Road, Tonbridge, Kent, TN9 1TS

 

How do we collect information from you?

We collect information from you:

  • When you place an order

  • When you visit our restaurant (preferences, allergies etc)

  • When you make an booking/enquiry

  • Photographic images taken by us whilst you are in our venue

 

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request and you may dine at our venue.

 

Honeymoon collects information such as:

  • Name

  • Home or work address

  • Billing information taken for deposits

  • Telephone number

  • Dietary requests

 

When you access our sites:

There is “Device Information” about your computer hardware and software that is automatically collected.

This information can include:

  • Device type (e.g. mobile, computer, laptop, tablet)

  • Cookies

  • Operating system

  • IP address

  • Browser type

  • Browser information (e.g. type, language, and history)

  • Domain names

  • Access times

  • Settings

  • Referring website addresses

  • Other data about your device to provide the services as otherwise described in this policy

 

Location information:

If you use our website, we may receive your generic location (such as city or neighbourhood).

 

Careers:

You may submit your CV if you’re interested in working for us. This information may include:

  • Personal details

  • Employment details

  • Education

  • Other relevant details

We will use this information to assess your application. We may also keep it in our records for future reference. 

 

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data, or because it is in our legitimate interests.

Photographic images taken by us are commonly used on our premises, our website and on social media for promotional interests only, please contact us should there be any images taken from us you would rather be taken off our website or on social media.

We require the information outlined in the previous section to understand your needs and provide you with a better 

service, and in particular for the following reasons:

  • Internal record keeping

  • Improve our products and services

  • We may use the information to customise the website according to your interests

 

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf, third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You may choose to restrict the collection or use of your personal information at any point.  Please refer to the Your Choices section of this Privacy Policy for details.

 

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

Your name, telephone numbers and address when you order food or make bookings are stored securely on our EPOS system. 

 

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

 

Your choices

We will not contact you for marketing purposes by phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us. You have a right to request a copy of the personal information that Honeymoon holds about you and have any inaccuracies corrected. You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. 

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):

Electronic data (payments by card) must be kept for period determine by law for the purpose of our book keeping, we do not keep complete details of your card details

Phone numbers and Names are kept indefinitely until you request us to delete them.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

 

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

 

We use cookies for the following purposes ...

Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.

  • Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie

  • Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services

 

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will [NOT] be contacted in advance and informed of the changes. [When contacted you will [NOT, HOWEVER,] be given the choice to have your data deleted or withheld from the new owner or controller.]

 

Changes to this statement

Honeymoon will occasionally update this Privacy Policy to reflect company and customer feedback. Honeymoon encourages you to periodically review this statement to be informed of how Honeymoon is protecting your information. This policy was last updated on 25th May, 2018.

 

Contact Information

Honeymoon welcomes your comments regarding this Privacy Policy. If you believe that Honeymoon has not adhered to this Privacy Policy, please contact us. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.